Here you will find the answers to our customer’s most frequent questions. If you can’t find the information you need on this page, please contact us and we will be happy to help.
Yes, we will get your tees to reach you wherever you are, in the USA or abroad. Take a look at our Shipments section to check the instructions and delivery times for national and international shipping.Order
The shipping cost varies according to your destination and the number of items you purchase. If you need an estimate you can add to your cart all the items you are interested in and enter your location. That way you will have the shipping cost and time for that specific order.
After you place your order it will take us around 1 – 2 business days to get everything all set and ready to go, that should be added to the time estimated by our delivery partners to get the package there for you. After shipping, the delivery time will depend on where you are located. Shipments within the USA should arrive in 1 to 3 business days, while international shipments vary from 5 to 20 business days.
We have a variety of combinations that can be chosen by our customers, so we start preparing your tee as soon as we receive your order to assure you will always have the design and color you want. That printing time varies according to the demand we have at that moment, but don’t worry, we will fulfill your order as fast as we can.
As soon as we ship your order you will receive the tracking information on the e-mail associated to your purchase. The tracking link may take 24 hours to activate, and if it is going to another country it may not provide updated information once the package crosses the border, but your package will be on its way.
In case of international shipping, it is likely you will have customs fees that will be calculated once you package crosses the border of your country. That cost is not included in your order, since it may be different according to each country’s regulations. We are not responsible for any fees or procedures that may be required for your order to clear customs after it arrives in your country. We recommend that you inform yourself of such regulations prior to placing your order to avoid surprises or delays.
You can pay using most major credit and debit cards such as Visa, MasterCard or Amex through Stripe or Paypal. However, you are not required to have a Stripe/PayPal account in order to complete your payment, Stripe/PayPal is only used to protect both sides from fraud. Please note that if your card is from another country you may need to authorize it for international operations with your credit card company before you attempt to use it for payments on our website.
Our products are prepared according to the orders we receive, and it may take 2-5 business days for the order to be fulfilled. If you submit a cancellation request before we start fulfilling your order you will be refunded for the total amount you were charged. If we receive the request after we started preparing your T-shirt, we will not be able to cancel it or refund any payments. However, if there is any problem at our end, such as damaged or defective items, or if your order is different from what you specified during your purchase, please contact us and we will be happy to provide you with a new item. We will only require photographic evidence of the problem for our team to authorize the replacement/exchange.